Absolutely the pettiest people I've ever known. Sold me a UK made bottle of liquid that had no expiry, no barcode and no batch code, like all the other bottles I have from the same manufacturer. Told me they would need to have it back to examine it, but I would need to pay the postage, then instead of giving me the money back, they would give me 3 bottles of their utter trash omg liquid to reimburse me. Said no, took it to PayPal. Then they told PayPal they would refund me for all 3 items I bought, knowing fine I had already used one of them and that would give them another excuse not to refund me. Said I didn't want to send back the other two items, basically laughed and said too bad. So had a chat on the phone with PayPal, told them what was going on, guy took 2 minutes and closed the case in my favour, said keep the stuff and have me back my money. His words were gosmokefree are "being unhelpful, messing you around, and are just trying to be tricky over this". Should have known better after reading the answers they give people on trustpilot, they are always right and customer is always wrong. They sell out of date liquids that are 10 months past their expiry date too, with the well used lie that, "American juices don't have expiry dates". Funnily I have 26 bottles of liquid in my house right now from 7 different American companies and they all have expiry dates. Seriously bad attitudes from all of their staff, expensive for a lot of stuff too, loads of the shortfills they sell can be bought for less in plenty other websites. Never again, gave them one chance and they don't get another, too many vape sites nowadays to put up with shady companies trying any trick possible to avoid refunding money when they sell fake goods.