I did cancel my ticket 20 hrs before the flight due to Covid-19 but they did not process due to that the airline suspended my tickets when I contact they ask me to contect air line.I did call to Air line and Unsuspend ticket and inform Gotogate. After long wait they reply me that the amount airline refund is less then our charges…I mean I booked fro gotogate they are throwing me to air line ,air line not taking any responsibility as it Gotogate responsibility.very bad experience they reply you when you keep knocking.
3 years ago
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