Anonymous
Do not book with this company. Ever. Booked flights approx 2 months ago. Airline made a change after a month and Gotogate failed to inform me of this change. Their app did not update my flight times to reflect the change. Airline made another change 4 days ago and again I was not informed of the change. Have now spent over 7 hours on the phone trying to rearrange the flights so as to avoid a 25 hour layover. Have been promised a free rebooking however it now looks like I will have to pay about £400 to buy different flights. Often have to wait over 30 mins to speak to the "right department" as they'll happily transfer you between teams every 10 mins. Staff have a very basic grasp of English and do not listen to what you say. They have now promised me a call back from a supervisor on at least 5 separate occasions but no call has ever been received. Avoid at ALL costs.
2 years ago
Read Gotogate Reviews
Gotogate has a 1.0 average rating from 344 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial