BUYER BEWARE! AVOID!! Please read if you intend using this OTA (online travel agency): I booked a Lufthansa flight to Argentina from Manchester and paid £1,195. 5 days before departure my 80-year old Mum fell badly and was hospitalised. Lufthansa made a lovely gesture of a goodwill mitigating circumstance refund but because I had booked through Go To Gate the refund went back to them. I contacted Go To Gate but because I didn't tick and pay for THEIR cancellation insurance they refused to pass my refund over. Communication with them is like hitting your head against a wall. Round and around in circles with different foreign-sounding names spinning off the same templates responses in poor, broken English. I have checked legally and because my contract was with Go To Gate I need to take legal action (that I am doing) against them. Judge for yourself whether you should or could use such an unethical, immoral, deceitful middle-person in your purchase. They might entice you in with cheaper prices but YOU ARE AT RISK if anything goes wrong or changes. My advice is AVOID AVOID AVOID.