Awful company, looking for an inexpensive rental and this company was priced right - you really do get what you pay for. They require a credit card to make the reservation - reasonable request, most companies do. They state they won't charge the card until you pick up the car. They charged the full amount the day of the reservation, when I cancelled the reservation the very next day I was told I would be charged a cancellation fee for the "late cancellation notice" and I would be refunded within 10 days. It's been several weeks, they have a phone number that nobody answers and have never refunded my $(which wasn't supposed to be charged) - they are a complete rip off and a nightmare to deal with. Spend the extra $10 and rent with a reputable company. This company is pure trash, absolute garbage. Had to have my credit card dispute the bogus charge - they never responded to any communication from me - ever. They suck beyond compare - BUYER BEWARE!!!!!