My husband rented a car from them. Unfortunately he realized immediately after paying that it specified a pickup in another city (the pickup was not well marked). He called to change the city and was told it would be a £50 fee! They also claimed it was the actual car rental company that charged that price. When he called the car rental company directly, they said the fee was charged by the GotRentalCars website. Now when he tries to call the website help line, it hangs up immediately. We're feeling very scammed.
8 months ago
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