I live in Canada and order a gift basket for my daughter who lives in Australia. The online ordering process was quick and easy. The pictures and description of what was in the basket showed exactly what is included, and it had a nice variety of goodies. I received regular updates which made it easy for me track the delivery and gave me peace of mind knowing that it would be delivered on the requested delivery date. My daughter was thrilled to receive it and excited with all the goodies in the basket! Very pleased from beginning to end, and I would definitely use this service again. Many thanks!