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Gourmet Basket Reviews

4.6 Rating 7,024 Reviews
91 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,245
 Metrics Info
4.6
Based on 7,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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L Duce
Verified Buyer
“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”
Gourmet Basket 5 star review on 1st May 2024
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Delivered exactly on the day I asked for. Well received gift. My niece thought it was wonderful. She was so delighted she wants to use your service too.”
Helpful Report
(Belrose) - Posted 1 week ago
Hello, Thank you for sharing your wonderful feedback! We’re so happy to hear that the gift was well received and that it brought delight to your niece. It means a lot to us that she’s interested in using our service too. Many Thanks, GB Team
Posted 1 week ago
Linda Pierce
Verified Buyer
“Beautiful fresh fruit displayed in a gorgeous box and delivered on time. Thank you,”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Linda, Thank you so much for your kind words! We’re delighted to hear that you loved the fresh fruit and that your delivery arrived on time. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. Many Thanks, GB Team
Posted 1 week ago
Anonymous
Verified Buyer
“My dear friend was very impressed with the basket i had ordered .”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello, Thank you for sharing your feedback! We’re so happy to hear that your friend was impressed with the basket you ordered. We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Ben Awad
Verified Buyer
“Excellent, the quality of the sweets were superb and the packing of the box was so professional! Highly recommend, I used this service for a birthday present for my mum and she was so impressed! Thank you so much!”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Ben, Thank you so much for your wonderful review! We’re so happy to hear that your mum was impressed with the quality of the sweets and the professional packaging. It’s great to know we could help make her birthday special! We truly appreciate your recommendation and your support. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“Fast, efficient. Packed and presented beautifully. Great value, great gift idea for all occasions.”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello, Thank you for your kind words! We’re so happy to hear that you were pleased with the speed, efficiency, and presentation of your gift. It’s wonderful to know you found great value in it. We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Moana Maddever
Verified Buyer
“They loved the gift basket. The delivery of the items were poor. The goods were delivered at 5.20pm when no one was around so we had to go pick up the items from the post office. Surley delivery should be between working hours, if it is going to a business?”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Moana, Thank you for your review. We’re so glad to hear that the gift basket was loved! We sincerely apologise for the delivery issue. Due to delays within the courier network, it isn’t always possible to guarantee delivery within standard business hours. As per our terms and conditions, if a delivery location is closed, our hampers are taken to the post office for safekeeping until the recipient can collect them. We truly appreciate your understanding and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“Quick delivery. Looks nice & is well presented. Contents good. Happy with purchase”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello, Thank you for your feedback! We’re so glad to hear that you were happy with the quick delivery, presentation, and contents of your basket. We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Evelyne Stanford
Verified Buyer
“it was well liked”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Evelyne, Thank you for your review! We’re so glad to hear that the gift was well-liked. We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Lynne Fellowes
Verified Buyer
“Recipients loved their gourmet basket. It was easy to add items to create a mix for both people. Easy to order, great service and speedy delivery. Thank you!”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Lynne, Thank you for your lovely review! We’re so glad to hear that the recipients loved their gourmet basket and that you found the ordering process easy and efficient. We’re also thrilled that the delivery was speedy and the service met your expectations. We truly appreciate your kind words and support. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“Service was efficient and friendly”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello, Thank you for your lovely review! We're so pleased to hear you found our service efficient and friendly. Your support means a lot to us! We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Katherine Hammond
Verified Buyer
“My mother in law absolutely loved everything in her gift box. The only bad thing to happen was delivery with aust post. Absolutely appalling.”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Katherine, Thank you for sharing your experience with us! We're so glad to hear that your mother-in-law loved everything in her gift box—that’s wonderful to know! We’re sorry to hear about the delivery issues with Australia Post. While we strive to ensure a smooth delivery process, sometimes external factors can impact the experience. We truly appreciate your feedback and will share it with our delivery partners to help improve their service. If there’s anything we can assist you with, please don’t hesitate to reach out. Many Thanks, GB team
Posted 2 weeks ago
Anonymous
Verified Buyer
“The hamper looked lovely and the contents were delicious. Our relatives loved it.”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello, Thank you for your lovely review! We’re so glad to hear that the hamper looked beautiful and the contents were enjoyed. It’s wonderful to know your relatives loved it! We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Leanne Oleary
Verified Buyer
“Service is always amazing and gift boxes make them look extra special”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Leanne, Thank you so much for your kind words! We’re delighted to hear that you love our service and that our gift boxes add a special touch. We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Nass Martino
Verified Buyer
“The basket was great but I paid extra for delivery on Valentine's Day as per website... only to have the hamper arrive on a different day.”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello Nass, Thank you for your review. We're so glad to hear you loved the basket, but we're sorry it didn’t arrive on Valentine’s Day as expected. While we aim to meet preferred delivery dates, unforeseen delays within the courier network can sometimes occur. As noted in our policy, delivery dates are preferred rather than guaranteed, and we understand how disappointing this can be. We truly appreciate your support and feedback. If there’s anything we can assist you with, please let us know. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“Recepient was very pleased with the basket.”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, Thank you for taking the time to provide a 5-star review. We're so glad to hear that the recipient was pleased with the basket. Nothing makes us happier than knowing our gifts bring joy! We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“I understand from the recipients that the basket was excellent. It did arrive 2 days before we expected as when I ordered it there was a 2-5 business days delivery but it arrived the next day and the recipients were not at home”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, Thank you for your feedback! We're so glad to hear that the recipients enjoyed the basket. We apologise for the early delivery. While we always aim to deliver within the estimated timeframe of 2-5 business days, we appreciate that arriving earlier than expected may have been inconvenient. Your feedback is valuable, and we'll look into how we can improve our delivery communications to avoid surprises in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out. Many Thanks, GB Team
Posted 2 weeks ago
Michael Meredith
Verified Buyer
“Great my only suggestion was they should have options to add extra candles. (My girlfriend is a real candle hog :D”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello Michael, Thank you for your kind words! We’re so glad to hear that you had a great experience. We also love your suggestion about adding extra candles as an option—sounds like your girlfriend would appreciate that! 😄 We truly appreciate your feedback and look forward to serving you again soon. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“With my delivery date having to be amended due to previous days public holiday I was promptly contacted & new date sorted. Great, prompt & friendly service provided throughout. Thankyou, my friend in Queensland absolutely loved her gourmet basket😁”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, Thank you for sharing your experience with us! We’re so glad to hear that the delivery was promptly rearranged and that your friend in Queensland loved her gourmet basket. We’re delighted that you were happy with our service, and we truly appreciate your kind words. Many Thanks, GB Team
Posted 2 weeks ago
Kelli Jones
Verified Buyer
“The choices of baskets were amazing, and the choice I made was much appreciated by the recipient.”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello Kelli, Thank you so much for your kind words! We’re thrilled to hear that you found the basket options amazing and that your choice was so appreciated by the recipient. We truly appreciate your support and feedback. Many Thanks, GB Team
Posted 2 weeks ago
Anonymous
Verified Buyer
“the basket arrived exactly when ordered, the message in the card was as requested and the recipient was overwhelmed - i would say a job completed extremely well”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that the basket arrived exactly as expected, with the personalized message you requested, and that the recipient was so pleased. We truly appreciate your feedback and look forward to assisting you with your gifting needs in the future! Many Thanks, GB Team
Posted 2 weeks ago
Gourmet Basket is rated 4.6 based on 7,024 reviews
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