Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,120 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

Gourmet Basket 5 star review on 26th April 2025

Jennifer Wills

Gourmet Basket 5 star review on 23rd November 2024

Gail Ward

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”

Gourmet Basket 5 star review on 1st May 2024

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Posted 11 months ago

“Sent a Gourmet Hamper to my daughter and son-in-law for their 7th Wedding Anniversary. They loved it and were delighted by the surprise. The Hamper was delivered promptly and contained quality products as advertised. Will definitely use this company again.”

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(Belrose) - Posted 18 hours ago

“I can't thank you enough for making my Daughter's birthday one she will remember for a long time. The Robe gets worn constantly because it's so soft and such good quality. You won her over with everything in the box being Australian made. The great part is that my daughter and grandkids get to enjoy beautiful chocolate goodies long after her birthday. All I can say is..........Thank you, you made my girls birthday special.”

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(Belrose) - Posted 1 day ago

“Our basket arrived on time and was greatly enjoyed. Thank you!”

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(Belrose) - Posted 2 days ago

“OUR CLIENT WAS VERY GRATFUL WITH THE THOUGHTFUL CONTENT OF THE SYMPATHY BASKET WE SENT. AND WE WERE PLEASED WITH THE VALUE FOR MONEY, AND THE VARIETY AVAILABLE TO SELECT FROM”

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(Belrose) - Posted 2 days ago

“Great selection and pricing.”

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(Belrose) - Posted 2 days ago

“Gourmet Basket is always a great option when sending corporate gifts. I really like the option provided to 'build your own' gift basket which allows me to include specific items that I want to send. Gourmet Basket have always been really reliable with delivery as well.”

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(Belrose) - Posted 3 days ago

“Both recipients of the baskets loved the contents. As each recipient was different, Gourmet Baskets gave me a way to meet their likes and dislikes. Mum loved the Eater Chocolate Basket, and my other recipient loved the Gourmet Easter Basket. Thank you to Gourmet Basket”

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(Belrose) - Posted 3 days ago

“My client loved the gourmet gift basket !”

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(Belrose) - Posted 3 days ago

“My grandchildren loved the popcorn.”

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(Belrose) - Posted 3 days ago

“Easy gifting , easy payment and fast delivery. Online shopping ✔️”

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(Belrose) - Posted 3 days ago

“After nearly 10 days I called the recipient of the gourmet basket I purchased. They were very embarrassed but let me know the following. The basket had been received personally when it was delivered, but on opening it, the contents of the fresh goods (cheeses and chocolates) had been ruined as the provision for keeping the basket cold had melted. I called Gourmet baskets the next day. I was told that unless the recipients of the basket had taken photos of the ruined goods, their policy doesn't allow any response to such a disaster. I asked to speak to the manager. They said the manager was not there but that I would receive a call back later that day or by the end of the week at the latest. On the last day of the week I called again as no one had called me back. I was advised that the manager was not there on that day either. I went through the whole explanation again, expressing my disappointment. I also made the point that if they required customers to take photos of damaged goods on arrival, this point of policy should be written on a card and placed underneath the lid of the box. The girl I spoke with on the second call promised that the manager would call me back. It's now been about three weeks and no one has attempted to call me back. This is appalling service and I will never use Gourmet Baskets again. What a shame! The basket was apparently packaged beautifully. The contents however (fresh goods), were ruined.”

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(Belrose) - Posted 3 days ago

“I was impressed with the prompt service. Excellent communication and the recipient was delighted. Gourmet basket will be my preferred choice for gifts.”

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(Belrose) - Posted 4 days ago

“Arrived in perfect condition and very quickly from time of ordering.”

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(Belrose) - Posted 4 days ago

“Was able to create my own & it arrived earlier than advised which was perfect.”

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(Belrose) - Posted 4 days ago

“I love Gourmet Baskets as you have a good choice of options for the gift. I have used Gourmet Baskets as Condolence gifts. I love the options that you have, particularly the photo frame (to place a photo of the person who has passed) + candles and also nibbles to cater for people who visit. I think that it assists families during a sad time in their lives. I hope this does not sound unusual but I am grateful that I can find a gift that is practical but also sympathetic.”

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(Belrose) - Posted 4 days ago

“The patient was very appreciative.”

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(Belrose) - Posted 4 days ago

“Expedient service to deliver a lovely family Easter basket next day in time for Easter weekend. Very much appreciated by sender and recipients.”

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(Belrose) - Posted 4 days ago

“a beautifuly crafted gift basket was delivered. they were thrilled. I have use gourmentbaskets many times will continue to do so.”

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(Belrose) - Posted 4 days ago

“Very happy 😊”

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(Belrose) - Posted 4 days ago

“My family was pleased with their surprised gift; I have purchased from gourmet basket in the past and happy to use again.”

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(Belrose) - Posted 4 days ago

Gourmet Basket is rated 4.6 based on 7,120 reviews