Login

Start Free Trial Are you a business? Click Here

Gourmet Basket Reviews

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Natalie Wallace

Gourmet Basket 5 star review on 27th May 2025

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”

Gourmet Basket 5 star review on 1st May 2024

Helpful Report

Posted 1 year ago

Hi L, Thank you so much for your review!! We are happy to hear that you and your husband were able to enjoy the hamper! It has always been our goal to provide quality service and products! It warms our hearts to hear that our hampers were appreciated! Many Thanks, GB Team

Posted 8 months ago

“My daughter has not received her order yet...Madeleine Sleba in Kingsthorpe Qld.. Please advise a tracking said it went to Kearney Springs Qld...”

Helpful Report

(Belrose) - Posted 1 week ago

“It made someone’s day special. Loved the way it was put together. 100% recommendated.”

Helpful Report

(Belrose) - Posted 2 weeks ago

Hi there, Thank you so much for your wonderful review. We’re thrilled it made someone’s day special and that you loved how it was put together. We appreciate your 100% recommendation. Warm regards, The Gourmet Basket Team

Posted 2 weeks ago

“Receivers were very happy with them.”

Helpful Report

(Belrose) - Posted 2 weeks ago

Hi there, Thank you so much for your wonderful review. We're glad the receivers were very happy with them. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 2 weeks ago

“They were pleased with basket.”

Helpful Report

(Belrose) - Posted 2 weeks ago

Hi Elizabeth, Thank you so much for your wonderful review. We’re glad they were pleased with the basket. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“You need top tellme which order is which - I have sent 3 to friends (WA and VIC) in the past wedeks.”

Helpful Report

(Belrose) - Posted 2 weeks ago

“no thanks busy now”

Helpful Report

(Belrose) - Posted 2 weeks ago

“The contents were specifically for Chinese New Year which is why I purchased the gift package. The box in which the items were packed was black with black ribbon. Certainly NOT the message for New Year, as it signifies death and inauspicious occasions. Bad marketing by you.”

Helpful Report

(Belrose) - Posted 2 weeks ago

We’re sorry to hear the packaging didn’t align with your expectations. This is the packaging that was reflected in the product imaging on our website at the time of your purchase Please contact our customer service team so we can review your order details and help promptly. They have already tried reaching out. Thank you for sharing your feedback, and we’ll use it to improve our product presentation. Kind regards, Team Gourmet Basket

Posted 1 week ago

“My son and DIL loved the basket”

Helpful Report

(Belrose) - Posted 2 weeks ago

Hi Ruth, Thank you so much for your wonderful review. We’re thrilled to hear that your son and DIL loved the basket. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 2 weeks ago

“So far all my products have arrived on time presentation has been beautiful on the products affordable for my clients”

Helpful Report

(Belrose) - Posted 2 weeks ago

Hi Nicole, Thank you so much for your wonderful review. We’re thrilled to hear that your products arrived on time, the presentation was beautiful, and they’re affordable for your clients. We appreciate you taking the time to share your feedback. Kind regards, The Gourmet Basket Team

Posted 2 weeks ago

“Quick delivery and delicious assortment of goods for our clients”

Helpful Report

(Belrose) - Posted 2 weeks ago

Hi Amy, Thank you so much for your wonderful review. We’re thrilled you found the delivery quick and the assortment delicious for your clients. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Delivered perfectly!”

Helpful Report

(Belrose) - Posted 2 weeks ago

“I like using Gourmet Basket. I like the options that you have for various occassions. I have used GB mainly to send condolences to friends and family on the death of a relative. I like that you have items such as a photo frame, flowers, a candle and some food items as this is so different from just sending flowers. I think that the people receiving the basket are suprised and happy. Thank you for providing various options.”

Helpful Report

(Belrose) - Posted 2 weeks ago

“Having gluten free products allows gifts to be enjoyed by those unable to previously. I love the fact that I can send these gifts on special occasions knowing they are safe for the receiver.”

Helpful Report

(Belrose) - Posted 2 weeks ago

“A wonderful gift, so easy to send a gift, will do this more often.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Elaine, Thank you so much for your wonderful review. We’re delighted to hear the gift was easy to send and that you’ll do this more often. We truly appreciate your kind words. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Gourmet Basket had a great range of baskets for me to choose from. I send one to my parents for Christmas every year. The basket was delivered on time and without any problems and my parents loved it.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Kylee, Thank you so much for your wonderful review. We’re thrilled to hear you found a great range of baskets and that your parents loved it, with on-time delivery. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Great system to order hampers without issue”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Kylie, Thank you so much for your wonderful 5-star review. We’re delighted to hear the system to order hampers worked smoothly for you. We truly appreciate your kind words and look forward to serving you again. Warm regards, The Gourmet Basket Team

Posted 3 weeks ago

“Delivered on time and the gift was loved as it was a surprise 90th birthday”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Janat, Thank you so much for your wonderful review. We’re delighted the Gourmet Basket arrived on time and that the surprise for the 90th birthday was loved. Warm regards, The Gourmet Basket Team

Posted 3 weeks ago

“Absolutely recommend using Gourmet basket. A lovely, well presented gift in box for a Christmas present for my family”

Helpful Report

(Belrose) - Posted 1 month ago

Hi there, Thank you so much for your wonderful review. We’re thrilled you found Gourmet Basket a lovely, well-presented gift for Christmas and that it was a great option for your family. We truly appreciate your kind words. Warm regards, The Gourmet Basket Team

Posted 3 weeks ago

“Excellent products”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Glenda, Thank you so much for your wonderful review. We’re thrilled you enjoyed our products and had a great experience with Gourmet Basket. We truly appreciate your support and look forward to serving you again. Warm regards, The Gourmet Basket Team

Posted 3 weeks ago

“My family in Melbourne were delighted with their gourmet basket. The wine gift was beautifully presented.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Christine, Thank you so much for your wonderful review. We’re thrilled to hear the gourmet basket and wine gift were beautifully presented and delighted your family in Melbourne. We truly appreciate your kind words. Warm regards, The Gourmet Basket Team

Posted 3 weeks ago

«
1
2
3
4
5
»

Gourmet Basket is rated 4.6 based on 7,332 reviews