Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”

Gourmet Basket 5 star review on 1st May 2024

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Posted 1 year ago

Hi L, Thank you so much for your review!! We are happy to hear that you and your husband were able to enjoy the hamper! It has always been our goal to provide quality service and products! It warms our hearts to hear that our hampers were appreciated! Many Thanks, GB Team

Posted 4 months ago

“My son was delighted with his gift basket, thoroughly enjoyed the choice of wine and had a little personal space time with his wife over wine and nibbles. A great Success”

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(Belrose) - Posted 1 week ago

“Great product !!!! Terrible delivery service !!!!! by StarTrack 2 deliveries were taken to the post office because they went next door and didn't read instructions 😑 they took an image of the wrong door again... plastic covered glass.... I called to ask for help before ordering, I was told we are not responsible for the delivery.. as it's outsourced. 😞”

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Posted 1 week ago

“i am very happy will the service and the product however to many email”

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(Belrose) - Posted 1 week ago

“Great gift, lovely quality treats.”

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(Belrose) - Posted 1 week ago

“The basket itself was good and met our expectations. However, it was delivered two days later than the date we originally booked, which was disappointing.”

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(Belrose) - Posted 1 week ago

“The recipient loved the gourmet hamper. Excellent quality”

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(Belrose) - Posted 1 week ago

“The gourmet basket was fantastic, my dad was very happy with the selection, and the addition of the quince paste (which is his favourite) The package came super fast. And everyone who saw it was very impressed. I have already passed your web address to 2 friends who were looking for hampers themselves.”

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(Belrose) - Posted 1 week ago

“Lovely products much appreciated by recipient, timely delivery”

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(Belrose) - Posted 1 week ago

“you offered me a service for express delivery for which I can choose the date, however it came with a disclaimer. you should never offer express, choose the date delivery if you cannot guarantee that date. it is a false assurance. My daughter sis NOT receive her birthday gift on her birthday. when I questioned this I was referred to the disclaimer and that was that. I will NEVER use your company again and I encourage friends to NEVER use it. your service is rubbish IMO.”

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(Belrose) - Posted 1 week ago

“One of the best, reliable and quick service and great choices of baskets. Used them quite a few times now and the recepients of the baskets are very happy. I recommend them immensely.”

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(Belrose) - Posted 1 week ago

“Service, presentation, and communication on arrival was excellent.”

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(Belrose) - Posted 1 week ago

“Excellent range and service.”

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(Belrose) - Posted 1 week ago

“They loved it and sent through a photo”

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(Belrose) - Posted 3 weeks ago

“Sadly the basket has not arrived, so I am deeply disppointed. Sadly the basket could not be dropped off at the address. My daughter, whose birthday gift this was from her close family in England, went to the post office to pick up the basket, but it waan't there. Is there any way you can tell me where it has gone, or refund the money paid please?”

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