Login

Start Free Trial Are you a business? Click Here

Gourmet Basket Reviews

4.6 Rating 7,277 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Natalie Wallace

Gourmet Basket 5 star review on 27th May 2025

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My aunt loved this gift. We normally send her flowers but thought we'd do something different and so pleased we did. So easy to order , great delivery is tracked and fabulous items for the gourmet recipient”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Grace, Thank you so much for sharing your lovely feedback! We’re thrilled your aunt enjoyed the gourmet gift and that ordering, delivery tracking, and the items themselves hit the mark. It means a lot to us to know you’re happy with the experience. We look forward to helping you celebrate many more special moments in the future! Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Lovely hamper”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Vikki, Thank you so much for your kind words. We’re delighted you found the hamper lovely. We appreciate your support and look forward to serving you again soon! Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Excellent service, website is easy to use, the gift was of good quality, and delivery was quick”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Mark, Thank you so much for your review. We’re thrilled to hear you had excellent service, an easy-to-use website, a high-quality gift, and quick delivery. Your feedback means a lot to us, and we’d love to help with any future gifts. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“My friend was very touched with her gift after her mum passed away suddenly. I included the forget-me-not seeds for her to plant with her little boy as something to plant together in honour of her mum. Thank you so much for creating such a beautful heart felt gift.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Kylie, Thank you so much for your kind words. We’re honoured to have been part of such a thoughtful gesture and to support you in honouring her mum. We’re glad the forget-me-not seeds fit your idea for planting with her little boy. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“The hamper was beautifully put together and the quality of the products was excellent. Delivery was very quick.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Maddison, Thank you so much for your kind words! We’re thrilled to hear you loved the hamper and that the delivery was quick. We look forward to helping you with many more gourmet gifts in the future. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Quality products great range and extraordinary service and delivery”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Roirda, Thank you so much for your kind words. We’re thrilled you enjoyed the quality, range, and extraordinary service and delivery. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“My big disappointment was the length of time it took to deliver the basket (seven business days). The occasion had been and gone by the time it was delivered.”

Helpful Report

(Belrose) - Posted 4 months ago

Hello, Thank you for sharing your feedback. I’m very sorry to hear that your basket took seven business days to arrive — I completely understand how disappointing it is when a gift doesn’t reach its destination in time for the intended occasion. While delivery timeframes are managed by our third-party couriers, we absolutely understand the importance of timely delivery and apologise that this experience fell short. Thank you again for taking the time to let us know — your feedback is genuinely appreciated.

Posted 1 week ago

“Brilliant service and awesome parcel that arrived as a gift. Highly recommend using Gourmet Basket”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Jayne, Thank you so much for your wonderful review! We’re thrilled the parcel arrived as a gift and that you had brilliant service. We appreciate your recommendation and look forward to delighting you again. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“The recipient of the gourmet basket was most impressed by the outstanding presentation and quality of the basket’s contents.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review. We’re thrilled that the recipient was impressed by the presentation and quality of the gourmet basket. It means a lot to us here at Gourmet Basket! We look forward to helping you celebrate more special moments with our baskets in the future. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Not available”

Helpful Report

(Belrose) - Posted 4 months ago

Hello, Thank you for your 5/5 rating! We’re thrilled to hear you had a great experience with Gourmet Basket. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Love sending these gourmet baskets. Website is easy to use and adding extras is wonderful. Product is always packed beautifully and tastes delicious”

Gourmet Basket 5 star review on 28th June 2025

Helpful Report

(Belrose) - Posted 4 months ago

Hi Maggie, Thank you so much for your kind words! We’re thrilled to hear you love the gourmet baskets, and that the website and extras are a breeze. It’s wonderful to know the packaging looks great and the flavors hit the mark. We appreciate your support and can’t wait to help you create more lovely gifts in the future. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Would be a 5 star however basing this 4 star review on my latest experience. The messaging for the card came incorrect as I should have had custom template saved but all good. Hopefully this can be avoided moving forward. I have still received 5 star service prior from GB and will continue using your service. Margaux from your team is incredible and very prompt with her replies and service. The branded box and ribbon is great along with the presentation of items inside. Well Done.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Jason, Thank you for sharing your feedback and for your continued support. We’re glad you’ve generally had five-star service and that Margaux has been prompt and helpful. I’m sorry about the card messaging glitch this time—your missing custom template is noted, and we’ll make sure this doesn’t happen again moving forward. We appreciate your understanding and your trust in us. If there’s anything else you’d like us to adjust, just let us know. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Great selection - very well received”

Gourmet Basket 5 star review on 28th June 2025

Helpful Report

(Belrose) - Posted 4 months ago

Hi there, Thank you so much for the fantastic review! We’re thrilled the selection was well received and that you enjoyed your experience with us. We look forward to helping you delight someone again soon. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Great Product impressively fast delivery !”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Dan, Thank you so much for your fantastic feedback! We’re delighted to hear you’re happy with the product and the speedy delivery. We look forward to helping you with many more great gifts in the future. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“I have sent three Gourmet basket gifts recently to friends and they have absolutely loved them. The ordering process is easy and they are shipped quickly and arrive looking just as beautiful as they do on the website. I highly recommend them. Thank you to the Gourmet Basket team.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi there, Thank you so much for sharing your lovely feedback! We’re delighted to hear that the Gourmet Basket gifts were so well received, and that the ordering process and shipping met your expectations. We truly appreciate your recommendation and look forward to helping you delight more friends and loved ones in the future! Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Very stylist beautifully packaged containing quality items. Delivery as scheduled so very timely. Loved it!”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Lesley, Thank you so much for sharing your kind words! We’re delighted to hear you loved the stylish packaging, quality items, and that delivery was timely. It means a lot to us that you had a wonderful experience. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“great & prompt gifts”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Nadja, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the gifts and that they were prompt. We look forward to helping you celebrate many more moments. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“My order was a thank you gift for someone whose work ethic is truly unmatched—always giving 110% and then some. When she told me the thank you gift had ‘made her day,’ it felt like the perfect match. Sending one of your beautiful creations was the simplest, most meaningful way I could express my gratitude for someone so deserving." Jo Nipperess”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Jo, Thank you so much for sharing this lovely note. We’re thrilled to hear the gift resonated and that it felt like the perfect gesture for someone so deserving. It means a lot to us that our creations could celebrate such a wonderful moment for you. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Recipient loved it. She is undergoing chemo so it was great to get her something special.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Andrea, Thank you so much for sharing this. We’re glad the gourmet basket brought a little comfort during such a tough time, and that the recipient loved it. Sending our best wishes and appreciation for your kind thoughts. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Prompt, efficient and delicious”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Sylvia, Thank you so much for your kind words! We’re thrilled to hear the basket was prompt, efficient and delicious. It means a lot to know you enjoyed it. We look forward to helping you celebrate many more special moments. Warm regards, The Gourmet Basket Team

Posted 1 week ago

«
1
2
...
3
4
5
6
7
»

Gourmet Basket is rated 4.6 based on 7,277 reviews