Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,319 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Always brillant”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Willow, Thank you so much for your wonderful review! We’re thrilled to hear that you find us to be consistently brilliant. Your continued support means the world to us! Warm wishes, The Gourmet Basket Team

Posted 1 month ago

“Delivered on time my aunt was thrilled with the hamper and the contents where very tasty”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Christine, Thank you for your wonderful review! We are so glad to hear that your aunt was thrilled with the hamper and that you enjoyed the tasty contents. We appreciate your support and look forward to serving you again soon! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Easy to order. Quick delivery”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Cheryl, Thank you for your wonderful review! We’re so glad to hear that you found the ordering process easy and that your delivery was quick. Your satisfaction means the world to us. We can’t wait to assist you again soon! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Efficient delivery, good quality”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Shilpa, Thank you for your wonderful review! We're so pleased to hear that you were satisfied with our delivery efficiency and the quality of our products. Your feedback means a lot to us, and we can't wait to serve you again soon! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Really liked the gift. Delivered promptly and nicely presented in box packaging.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi there, Thank you for the fantastic review! We're so glad to hear that you liked the gift and appreciated the prompt delivery and beautiful presentation. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, Team Gourmet Basket

Posted 1 month ago

“The gift basket had everything we hoped it would have. The recipients have enjoyed the items in the basket and which is what they liked. A great gift for anyone.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Malcom, Thank you so much for your wonderful 5/5 feedback! We’re thrilled the gift basket had everything you hoped for and that the recipients enjoyed the items. It means a lot to us to hear it was a great gift for anyone. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Gourmet basket was great, delivered on time and was a nice way to make something for my girlfriend’s birthday a surprise. Packaging was beautiful and all the ingredients were absolutely delicious and great quality. It made a cute picnic date perfect”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Emily, Thank you so much for your fantastic review! We’re thrilled to hear that the basket made your girlfriend’s birthday a delightful surprise. It’s wonderful to know that you enjoyed the quality of the ingredients and the beautiful packaging. A picnic date sounds like the perfect way to celebrate! We truly appreciate your feedback and look forward to helping you create more special moments in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Package was delivered as promised. Website was easy to use.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi there, Thank you for taking the time to share your experience with us! We’re so glad to hear that your package was delivered as promised and that you found our website easy to use. We strive to make the process seamless for our customers, and your feedback lets us know we’re on the right track. We look forward to serving you again! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“9 days later $270 basket with next day delivery nowhere to be seen, this company blames Aust Post but chargedd me for next day delivery, really not professional and follow up is very poor, I really doubt I will ever get the gift intended for a friend out of hospital, I have ordered through another company and was delivered next day.”

Helpful Report

Posted 4 months ago

Hello Mark, Thank you for taking the time to share your experience. I’m truly sorry to hear that your order has still not arrived — especially when it was intended for a friend coming out of hospital. I completely understand how upsetting and disappointing this situation must be. Our next business day delivery service is handled by a third party agency, and while delays can unfortunately occur, nine days is far outside what we would ever expect. I apologise sincerely for the frustration this has caused. We do follow up with the courier on behalf of our customers, but I’m sorry if you felt the support you received wasn’t sufficient. Your feedback is important, and we’ll take it on board as we continue improving how we manage courier-related delays. Thank you again for letting us know.

Posted 1 month ago

“MY PERSONAL EXPERIENCE I reached out to RANGEPRO.ORG regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.”

Helpful Report

Posted 4 months ago

Hello Angie, Thank you for your message. I just wanted to let you know that the company you’ve mentioned — RangePro.org — is not associated with us in any way. We are a completely separate business and have no connection to their services. If you have any questions regarding an order placed with Gourmet Basket, I’m more than happy to help. Thank you!

Posted 1 month ago

“Recipient was very happy with gift and ordering again. Thanks”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Patricia, Thank you so much for your kind review! We’re delighted to hear that the recipient loved their gift and that you’ll be ordering again. Your support means the world to us, and we can’t wait to help you celebrate more special occasions in the future! Warm wishes, Team Gourmet Basket

Posted 1 month ago

“High quality baskets. Love the packaging. Fast delivery.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Ria, Thank you so much for your glowing review! We’re thrilled to hear that you loved the high quality of our baskets and the packaging. It’s wonderful to know that our speedy delivery met your expectations. Your support means a lot to us, and we can’t wait to help you celebrate more special occasions in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Fantastic, client loved it!! I had received one before and thought it was excellent quality etc, so very happy to be using these guys”

Helpful Report

(Belrose) - Posted 5 months ago

Hi Paul, Thank you so much for your fantastic review! We’re delighted to hear that your client loved their gift and that you had a positive experience with us. Knowing that you were happy with the quality during your previous order means the world to us! We appreciate your trust in Gourmet Basket and look forward to providing more excellent gifts for you in the future. Warm regards, Team Gourmet Basket

Posted 1 month ago

“Our friend loved her surprise birthday basket!”

Helpful Report

(Belrose) - Posted 5 months ago

Hi Jenny, Thank you for your wonderful review! We’re so glad to hear that your friend loved her surprise birthday basket — nothing beats the joy of a well-timed gift! 🎉 Your support means the world to us, and we can’t wait to help you celebrate more special occasions in the future. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“My brother was pleasantly surprised and loved the produce”

Helpful Report

(Belrose) - Posted 5 months ago

Hi Christina, Thank you so much for sharing! We’re thrilled to hear your brother was pleasantly surprised and loved the produce. We appreciate your support and look forward to helping you with more fresh finds for any occasion. Warm regards, The Gourmet Basket Team

Posted 1 month ago

“My Sister loved it so much she's asked me to send her your website details. About 50% of those I've sent a basket to have then gone on to use the service themselves. Thank You!! Maddy”

Helpful Report

(Belrose) - Posted 5 months ago

Hi Maddy, Thank you so much for your wonderful review! We’re absolutely delighted to hear that your sister loved her basket and that you’re sharing our website with others. It’s fantastic to know that our hampers are spreading joy and inspiring more people to enjoy our service! We appreciate your support and can’t wait to help you celebrate more special moments in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“Excellent service from ordering through to delivery. Great products presented in the very attractive but practical cooler bag. My daughter absolutely loved her birthday gift. Thank you Gourmet Basket.”

Helpful Report

(Belrose) - Posted 5 months ago

Hi there, Thank you for your wonderful review! We’re so pleased to hear that you had an excellent experience from start to finish and that your daughter loved her birthday gift. The cooler bag is indeed a great touch, and we’re thrilled it was a hit! We appreciate your kind words and look forward to helping you celebrate more special occasions in the future. Warm regards, Team Gourmet Basket

Posted 1 month ago

“Great experience with Gourmet basket. Had trouble trying to place an order. They came back with help immediately and were very fast and very helpful.”

Helpful Report

(Belrose) - Posted 5 months ago

Hi there, Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with our customer service team. It’s always our goal to assist promptly and ensure a smooth ordering process. Your feedback truly means a lot to us! We can’t wait to serve you again soon! Warm regards, The Gourmet Basket Team

Posted 1 month ago

“The purchase was a present for a 90+ year old and was very well received as was the packaging and delivery.”

Helpful Report

(Belrose) - Posted 5 months ago

Hi Robert, Thank you for your wonderful review! We’re so glad to hear that the gift was well received and that you were pleased with the packaging and delivery. It brings us joy to know we could contribute to a special moment for such a milestone birthday. We appreciate your support and look forward to helping you with more gifts in the future! Warm regards, Team Gourmet Basket

Posted 1 month ago

“The recipients were thrilled with their gift!”

Helpful Report

(Belrose) - Posted 5 months ago

Hi there, Thank you so much for your wonderful review! We’re overjoyed to hear that the recipients were thrilled with their gift. Your support means the world to us, and we’re excited to help you bring joy to more special occasions in the future! Warm regards, The Gourmet Basket Team

Posted 1 month ago

Gourmet Basket is rated 4.6 based on 7,319 reviews