Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,319 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“As always a great gift and extremely well recieved.”

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(Belrose) - Posted 5 days ago

“Arrived right on the date that I asked for, couldn't ask better than that”

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(Belrose) - Posted 5 days ago

“Great team, awesome comms and really customer focussed when my initial delivery got messed up by the courier. No fault to Gourmet Basket and they really came to the party to assist and resolve. My Sis loved the hamper it was quality and a good size. Highly recommend.”

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(Belrose) - Posted 5 days ago

“Magnificent box received from family in UK. Easily rivals the Fortnum & Mason gift box I sent them! Very stylish and great range of products at a fair price. Thanks”

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Posted 2 weeks ago

Hi James, Thank you so much for your wonderful review. We’re delighted to hear the Gourmet Basket arrived as a magnificent box and that it rivaled your previous favourites for you. We truly appreciate your kind words about the style, range of products, and value. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Excellent service from start to finish, my order was processed & delivered within the time frame that was stated, my recipient loved the basket with all the amazing goodies! Fabulous communication along the way as well. Thank you so much for the great service that was provided - it really was appreciated!”

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Posted 3 weeks ago

Hi there, Thank you so much for your wonderful review. We’re thrilled to hear the Gourmet Basket arrived within the agreed time frame and that your recipient loved it. We truly appreciate your kind words about our communication and service. Warm regards, The Gourmet Basket Team

Posted 3 weeks ago

“The system let me put in a next-day delivery date, but then wouldn't let me finish the order as the delivery date cut-off had passed? Then why did you let me enter it in the first place? Bad Service! Will shop with your competitor instead.”

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Posted 3 weeks ago

Without having been contacted directly at the time, it’s difficult for us to determine exactly what occurred during your checkout experience. Our delivery options are subject to cut-off times, and when these are exceeded the system may prevent an order from being completed to avoid setting expectations that can’t be met. We always encourage customers to reach out to our customer service team if they encounter any issues, as we’re often able to clarify or assist immediately. Unfortunately, as we weren’t contacted in this instance, we didn’t have the opportunity to help. We appreciate you taking the time to leave your feedback and wish you all the best.

Posted 1 week ago

“The family were really pleased with the hamper. Thankyou”

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(Belrose) - Posted 4 weeks ago

Hi Susan, Thank you so much for your wonderful review. We’re delighted to hear the family were really pleased with the hamper. We truly appreciate you taking the time to share your experience. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“They loved the gifts 🎁 😍 I thought the basket was well thought out. The parcel was well presented thank you.”

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