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Gourmet Basket Reviews

4.6 Rating 7,452 Reviews
91 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,329
 Metrics Info
4.6
Based on 7,452 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read Gourmet Basket Reviews
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Gourmet Basket 5 star review on 3rd November 2025
Ashley Matthews Wray
Gourmet Basket 5 star review on 27th May 2025
Shelley Cosford
Gourmet Basket 5 star review on 27th May 2025
Shelley Cosford
Gourmet Basket 5 star review on 27th May 2025
Shelley Cosford
Gourmet Basket 5 star review on 27th May 2025
Natalie Wallace
Gourmet Basket 5 star review on 27th May 2025
Anonymous
Gourmet Basket 5 star review on 28th April 2025
Jennifer Williams
133
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“..........”
Helpful Report
(Belrose) - Posted 2 months ago
Mimi & Pappy Bissaker
Verified Buyer
“Our son & daughter In law loved the congratulations on the new baby news hamper . I had some questions and received help very promptly. Loved that I was able to add a few little treats in the hamper for the pending parents as well . The hamper arrived in a few days so overall would highly recommend using gourmet basket to anyone .”
Helpful Report
(Belrose) - Posted 2 months ago
Taniya Caris
Verified Buyer
“I specifically asked for it to be delivered on the Friday - I paid 6 days before. Apparently it was sent the night before and had to travel interstate and to a country town. It did not arrive in time for a very large family birthday weekend it was a gift from 4 people. It arrived the next Tuesday. When I rang to tell you I was told that Australia post tells you when to post it. Well Australia post should know it's takes days to delivery. And a company that runs by another companies timeline is ridiculous. When I spoke to the girl I asked her to pass it onto management and she said they won't really do anything g about it. So I will never buy from you again. And nor will the other 3 people. You had literally one job - get a basket to a person on a date ordered.”
Helpful Report
(Belrose) - Posted 2 months ago
Ramona Matley
Verified Buyer
“It was an anniversary basket for our daughter and she loved it. We got the idea because someone send us a gourmet basket last year and we loved it. Ramona”
Helpful Report
(Belrose) - Posted 2 months ago
Glenn Bartel
Verified Buyer
“Hi I think you sent the basket twice. I sent a message a couple of weeks agobyo alert you I received a second delivery advice three weeks after the original delivery. I never received a reply Kind Regards Glenn Bartel”
Helpful Report
(Belrose) - Posted 2 months ago
Sue Barton
Verified Buyer
“Great Variety”
Helpful Report
(Belrose) - Posted 3 months ago
Anonymous
Verified Buyer
“It didn't arrive on the date asked it to arrive on, the quality of the items was average and the utensils and basket quality was sub par.”
Helpful Report
(Belrose) - Posted 3 months ago
Linda Ingham
Verified Buyer
“My son enjoyed his gift”
Helpful Report
(Belrose) - Posted 3 months ago
Anonymous
Verified Buyer
“The basket was good, however, as I wanted to send it to my son for his birthday the following week, I was very dissapointed to find that if I wanted to plan ahead and set the delivery for a future date, I would be charged more for this. Given what I was spending on the basket, I found this to be a ridiculous charge.”
Helpful Report
(Belrose) - Posted 3 months ago
Anonymous
Verified Buyer
“Great selection of beautiful products, reasonably priced with exceptional ease of selection and delivery! I can wait to order again.”
Helpful Report
(Belrose) - Posted 3 months ago
Anonymous
Verified Buyer
“Plenty of options to choose from although most of the good snacks were with the red wine baskets”
Helpful Report
(Belrose) - Posted 3 months ago
Anonymous
Verified Buyer
“A birthday present for my son and daughter in law. They really enjoyed the treats. Great delivery. Gift box well presented with card.”
Helpful Report
(Belrose) - Posted 3 months ago
Kent Kearney
Verified Buyer
“Everything went very smoothly and easily. The only thing to complain about was the delivery person didn't even bother to ring the door bell.”
Helpful Report
(Belrose) - Posted 3 months ago
Fiona Hokin
Verified Buyer
“Items were delivered promptly even to country town”
Helpful Report
(Belrose) - Posted 3 months ago
Vanessa Franze
Verified Buyer
“Great service and beautiful hampers :)”
Helpful Report
(Belrose) - Posted 3 months ago
Greg Johnson
Verified Buyer
“Great gift well presented and delivered in time. The free delivery gives GB an edge”
Helpful Report
(Belrose) - Posted 3 months ago
Anonymous
Verified Buyer
“The hamper gift was well received. Will use gourmet basket service again.”
Helpful Report
(Belrose) - Posted 3 months ago
Michael Dawson
Verified Buyer
“Great Quality and made a big impact!”
Helpful Report
(Belrose) - Posted 3 months ago
Angela Kingwell
Verified Buyer
“Customer Service was outstanding I had entered in the wrong address and so it was a case or redirecting the hamper to the correct address. The team at Gourmet Basket really came through and the packaged was delivred and our injured employee was grateful and happy to receive the gift. Altough it was delivered late it was actually delivered on time to the wrong address and that was all a me (our systems) problem not a Gourmet Basket issue. But they did go above and beyond to ensure the delivery was re-directed and made it do the right spot.”
Helpful Report
(Belrose) - Posted 3 months ago
Mandy Watts
Verified Buyer
“Recipient never received the parcel. It was returned to me twice. Should have been made by courier not Australia Post who are unable to deliver to hospitals”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Mandy, Thank you for your feedback, and we’re sorry to hear about your experience. We can confirm that this order was delivered to Mitchelton, QLD via Australia Post in May. If you would like us to provide further assistance or a copy of the delivery confirmation, please feel free to contact us at [service@gourmetbasket.com.au], and we’ll be happy to help. Kind regards, Gourmet Basket
Posted 3 months ago
Gourmet Basket is rated 4.6 based on 7,452 reviews
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