Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,277 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Easy to order. Quick delivery”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Cheryl, Thank you for your wonderful review! We’re so glad to hear that you found the ordering process easy and that your delivery was quick. Your satisfaction means the world to us. We can’t wait to assist you again soon! Warm regards, The Gourmet Basket Team

Posted 2 weeks ago

“Efficient delivery, good quality”

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(Belrose) - Posted 2 months ago

Hi Shilpa, Thank you for your wonderful review! We're so pleased to hear that you were satisfied with our delivery efficiency and the quality of our products. Your feedback means a lot to us, and we can't wait to serve you again soon! Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Really liked the gift. Delivered promptly and nicely presented in box packaging.”

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(Belrose) - Posted 2 months ago

Hi there, Thank you for the fantastic review! We're so glad to hear that you liked the gift and appreciated the prompt delivery and beautiful presentation. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, Team Gourmet Basket

Posted 2 weeks ago

“The gift basket had everything we hoped it would have. The recipients have enjoyed the items in the basket and which is what they liked. A great gift for anyone.”

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(Belrose) - Posted 2 months ago

Hi Malcom, Thank you so much for your wonderful 5/5 feedback! We’re thrilled the gift basket had everything you hoped for and that the recipients enjoyed the items. It means a lot to us to hear it was a great gift for anyone. Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Gourmet basket was great, delivered on time and was a nice way to make something for my girlfriend’s birthday a surprise. Packaging was beautiful and all the ingredients were absolutely delicious and great quality. It made a cute picnic date perfect”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Emily, Thank you so much for your fantastic review! We’re thrilled to hear that the basket made your girlfriend’s birthday a delightful surprise. It’s wonderful to know that you enjoyed the quality of the ingredients and the beautiful packaging. A picnic date sounds like the perfect way to celebrate! We truly appreciate your feedback and look forward to helping you create more special moments in the future! Warm regards, The Gourmet Basket Team

Posted 1 week ago

“Package was delivered as promised. Website was easy to use.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi there, Thank you for taking the time to share your experience with us! We’re so glad to hear that your package was delivered as promised and that you found our website easy to use. We strive to make the process seamless for our customers, and your feedback lets us know we’re on the right track. We look forward to serving you again! Warm regards, The Gourmet Basket Team

Posted 1 week ago

“9 days later $270 basket with next day delivery nowhere to be seen, this company blames Aust Post but chargedd me for next day delivery, really not professional and follow up is very poor, I really doubt I will ever get the gift intended for a friend out of hospital, I have ordered through another company and was delivered next day.”

Helpful Report

Posted 3 months ago

Hello Mark, Thank you for taking the time to share your experience. I’m truly sorry to hear that your order has still not arrived — especially when it was intended for a friend coming out of hospital. I completely understand how upsetting and disappointing this situation must be. Our next business day delivery service is handled by a third party agency, and while delays can unfortunately occur, nine days is far outside what we would ever expect. I apologise sincerely for the frustration this has caused. We do follow up with the courier on behalf of our customers, but I’m sorry if you felt the support you received wasn’t sufficient. Your feedback is important, and we’ll take it on board as we continue improving how we manage courier-related delays. Thank you again for letting us know.

Posted 1 week ago

“MY PERSONAL EXPERIENCE I reached out to RANGEPRO.ORG regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.”

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Posted 3 months ago

Hello Angie, Thank you for your message. I just wanted to let you know that the company you’ve mentioned — RangePro.org — is not associated with us in any way. We are a completely separate business and have no connection to their services. If you have any questions regarding an order placed with Gourmet Basket, I’m more than happy to help. Thank you!

Posted 1 week ago

“Recipient was very happy with gift and ordering again. Thanks”

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