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Gourmet Basket Reviews

4.6 Rating 7,439 Reviews

91 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,439 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Natalie Wallace

Gourmet Basket 5 star review on 27th May 2025

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thankyou - she loved it”

Helpful Report

(Belrose) - Posted 5 months ago

“Arrived on time as requested.”

Helpful Report

(Belrose) - Posted 5 months ago

“Hamper was easy to choose and order, lots to choose from, easy website. Delivered on time.”

Helpful Report

(Belrose) - Posted 5 months ago

Hi there, Thank you for your lovely review. We’re glad you found the hamper easy to choose and order, with lots to choose from, and that it arrived on time. We appreciate your 5/5 rating. Warm regards, The Gourmet Basket Team

Posted 5 months ago

“Delivery on date requested. Recipient loved it.”

Helpful Report

(Belrose) - Posted 5 months ago

“Received late notification thar a product was unavailable. The hamper was not delivered on the day I requested and I received no notification as such and when the hamper was delivered the following day all chocolate products were stuck together and some discoloured - a disappointing experience”

Helpful Report

(Belrose) - Posted 5 months ago

“Lightning fast delivery. My friend absolutely loved her gift xx”

Helpful Report

(Belrose) - Posted 5 months ago

“The service was efficient The basket was loved”

Helpful Report

(Belrose) - Posted 5 months ago

“My sister loved it”

Helpful Report

(Belrose) - Posted 5 months ago

“I placed an order on 26th February with a requested delivery date of March 6th. No one even attempted to contact me to say that would it would not be possible to meet that date. Now the recipient will not receive their gift on time for their birthday.”

Helpful Report

Posted 5 months ago

“My daughter has not received her order yet...Madeleine Sleba in Kingsthorpe Qld.. Please advise a tracking said it went to Kearney Springs Qld...”

Helpful Report

(Belrose) - Posted 6 months ago

“It made someone’s day special. Loved the way it was put together. 100% recommendated.”

Helpful Report

(Belrose) - Posted 6 months ago

Hi there, Thank you so much for your wonderful review. We’re thrilled it made someone’s day special and that you loved how it was put together. We appreciate your 100% recommendation. Warm regards, The Gourmet Basket Team

Posted 6 months ago

“Receivers were very happy with them.”

Helpful Report

(Belrose) - Posted 6 months ago

Hi there, Thank you so much for your wonderful review. We're glad the receivers were very happy with them. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 6 months ago

“They were pleased with basket.”

Helpful Report

(Belrose) - Posted 6 months ago

Hi Elizabeth, Thank you so much for your wonderful review. We’re glad they were pleased with the basket. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 6 months ago

“The contents were specifically for Chinese New Year which is why I purchased the gift package. The box in which the items were packed was black with black ribbon. Certainly NOT the message for New Year, as it signifies death and inauspicious occasions. Bad marketing by you.”

Helpful Report

(Belrose) - Posted 6 months ago

We’re sorry to hear the packaging didn’t align with your expectations. This is the packaging that was reflected in the product imaging on our website at the time of your purchase Please contact our customer service team so we can review your order details and help promptly. They have already tried reaching out. Thank you for sharing your feedback, and we’ll use it to improve our product presentation. Kind regards, Team Gourmet Basket

Posted 6 months ago

“My son and DIL loved the basket”

Helpful Report

(Belrose) - Posted 6 months ago

Hi Ruth, Thank you so much for your wonderful review. We’re thrilled to hear that your son and DIL loved the basket. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 6 months ago

“So far all my products have arrived on time presentation has been beautiful on the products affordable for my clients”

Helpful Report

(Belrose) - Posted 6 months ago

Hi Nicole, Thank you so much for your wonderful review. We’re thrilled to hear that your products arrived on time, the presentation was beautiful, and they’re affordable for your clients. We appreciate you taking the time to share your feedback. Kind regards, The Gourmet Basket Team

Posted 6 months ago

“Quick delivery and delicious assortment of goods for our clients”

Helpful Report

(Belrose) - Posted 6 months ago

Hi Amy, Thank you so much for your wonderful review. We’re thrilled you found the delivery quick and the assortment delicious for your clients. We appreciate you taking the time to share your feedback. Warm regards, The Gourmet Basket Team

Posted 6 months ago

“Delivered perfectly!”

Helpful Report

(Belrose) - Posted 6 months ago

“I like using Gourmet Basket. I like the options that you have for various occassions. I have used GB mainly to send condolences to friends and family on the death of a relative. I like that you have items such as a photo frame, flowers, a candle and some food items as this is so different from just sending flowers. I think that the people receiving the basket are suprised and happy. Thank you for providing various options.”

Helpful Report

(Belrose) - Posted 6 months ago

“Having gluten free products allows gifts to be enjoyed by those unable to previously. I love the fact that I can send these gifts on special occasions knowing they are safe for the receiver.”

Helpful Report

(Belrose) - Posted 6 months ago

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Gourmet Basket is rated 4.6 based on 7,439 reviews