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Gourmet Basket Reviews

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Gourmet Basket 5 star review on 28th June 2025

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Natalie Wallace

Gourmet Basket 5 star review on 27th May 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The birthday gift was much appreciated but despite sufficient notice, was not delivered on the date requested.”

Helpful Report

(Belrose) - Posted 4 months ago

We appreciate your feedback so much! It’s lovely to hear you were happy with the hamper’s contents. We’re truly sorry the delivery arrived later than expected — we’ll work with our courier partners to avoid this in future. Many Thanks, GB Team

Posted 4 months ago

“Basket looked lovely when it arrived, and the staff loved receiving it.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Trish, Thank you for your review!! We're so glad to hear that the staff liked the hamper!! We hope to assist you again soon!! Many Thanks, GB Team

Posted 4 months ago

“This is an excellent product! I made the order from the UK for my son and daughter-in-law in Australia. They were delighted with the quality content and packaging. I am so pleased I found Gourmet!!”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Sue, Thank you for your review!! We are so happy to hear your son and your daughter-in-law loved the gift!! It has always been our goal to provide quality products and services!! We are so grateful to know our hampers are being appreciated in every corner of the world!! We hope to be in service to you again!! Many Thanks, GB Team

Posted 4 months ago

“Great service, my brother was happy with his basket!”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Paul, Thank you so much for your review!! We are so happy to hear your brother was happy with his hamper!! Thank you for your support! Many Thanks, GB Team

Posted 4 months ago

“Loved it. Thank you”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you so much for your review!! We appreciate your kind words and support!! We hope to assist you again soon!! Many Thanks, GB Team

Posted 4 months ago

“I ordered the Cheeseboard Celebration Hamper as a birthday gift for my sister, selecting the delivery date of 13.05.2025, which is her actual birthday. While I understand that occasional delivery delays may occur, the hamper not only failed to arrive on the scheduled date, but it also didn’t arrive the following day. It was finally delivered two days late on 15.05.2025. This delay completely defeated the purpose of the gift. My sister and her family had already left for a planned weekend getaway by the time it arrived, which I had carefully planned around. As a result, the cheese hamper has been left sitting unattended, which is not ideal for perishable food items.”

Helpful Report

(Belrose) - Posted 4 months ago

Hello, We're sorry to hear about your experience and understand how disappointing delivery delays can be. While we do our best to meet preferred delivery dates, we appreciate your understanding of delays outside of our control. That said, we sincerely apologise for the inconvenience caused and truly appreciate your feedback. It’s been shared with our team to help us improve. Many Thanks, GB Team

Posted 4 months ago

“Wonderful. Great quality. Well presented. A lovely gift.”

Gourmet Basket 5 star review on 27th May 2025

Helpful Report

(Belrose) - Posted 4 months ago

Thank you so much for your review!! It has always been our goal to provide people with quality service and products! We are grateful to know you enjoyed our hamper!! Thank you for your kind words! Many Thanks, GB Team

Posted 4 months ago

“Mum loved the gift”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you so much for your review!! We are glad to hear your mum loved the gift!! It brings us joy to know our hampers are doing the same for others!! Many Thanks, GB Team

Posted 4 months ago

“Great communication, fast delivery and top quality products.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Dawn, Thank you so much for your review!! We always aim to provide top-quality service and products! We're happy to know we are achieving this with your hamper! We appreciate your kind words!! Many Thanks, GB Team

Posted 4 months ago

“What great products available! An amazing basked was able to be created and was much appreciated by the recipient. The ordering process was a little tricky when one too many products were added to the basket it wouldn't let them be removed easily resulting in the order having to start from scratch again.”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you so much for your review! We appreciate your feedback, and it will be addressed accordingly. Thank you for your support and hope to be of assistance to you again soon!! Many Thanks, GB Team

Posted 4 months ago

“Beautiful selection and beautifully presented”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you for your review!! We appreciate the time you took to write such kind words!! We hope to hear from you again soon!! Many Thanks, GB Team

Posted 4 months ago

“I buy a basket of this port for every new grandchild born. Thankfully the port is of great quality.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Kerryn, Thank you for your review!! It is our goal to provide quality service and products, it warms our hearts to hear you have been enjoying our hampers!! We appreciate your support! Many Thanks, GB Team

Posted 4 months ago

“Excellent choices, good communications, fast delivery”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you for your review! Your kind words are appreciated! We hope to assist you again soon!! Many Thanks, GB Team

Posted 4 months ago

“My friend loved her basket so much she doesn’t want unpack it, it’s so beautiful. Great value!!”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Linda, Thank you for your review! It warms our hearts to hear that she "loved it so much she doesn't want to unpack it". Our goal has always been to aim for quality products and service, so hearing our goals appreciated means a lot! We hope to be of assistance again soon! Many Thanks, Alley

Posted 4 months ago

“A perfect gift for Mother’s Day.”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you for your review!! We are so glad to hear our hampers were a good gift idea!! Thank you for your support! We hope to assist you again soon! Many Thanks, GB Team

Posted 4 months ago

“Very good”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Tiziana, Thank you for your review!!! Your kind words are very much appreciated!! Many Thanks, GB Team

Posted 4 months ago

“Wide variety of gourmet baskets to suit every occasion, at very reasonable pricing. The recipient of our gift of a Gourmet Basket was thrilled & delighted with all the delicious goodies. It was the perfect way to say thank you. I was expecting delivery to take a couple of days and am thrilled to say the basket arrived the very next day after placing our order. All round excellent customer service. 10/10.”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you for sharing such wonderful feedback! It’s always our goal to provide something memorable, and we’re so pleased you found great value and quality in your hamper. We’re grateful to have you as a customer. Many Thanks, GB Team

Posted 4 months ago

“Delivered on time. Recipients commented on the presentation,selection and quality of the contents. They were very happy with the gift.”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you for your review!! It has always been our goal to provide quality products and services!! It warms our hearts to know our hampers are being appreciated!! Many Thanks, GB Team

Posted 4 months ago

“Great product and loved by clients”

Helpful Report

(Belrose) - Posted 4 months ago

Thank you for your review!! We are always striving to produce quality products and services!! We are so happy to hear your clients loved the hampers! Many Thanks, GB Team

Posted 4 months ago

“So easy to use and great products”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Bianca, Thank you for your review!! We are glad to hear that our products are "easy to use and great products". All we aim to achieve is quality products and services! We are grateful our goals are being visually achieved! Thank you for your kind words! Many Thanks, GB Team

Posted 4 months ago

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Gourmet Basket is rated 4.6 based on 7,259 reviews