The computerised address screen saying the unit no. box was 'optional' led me to include the unit number with the street address, which saw the unit number dropped in the delivery address and no delivery on the date specified. A query led to a very rapid response, and ultimately the delivery of two hampers. So it would be worth being more explicit about what goes where in the delivery address, but I can't fault the response once the problem was made known. The recipients were very happy with the hamper(s).
5 years ago
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