I was initially very excited about being able to send a cheese and wine basket to my sister and her fiancé as they are cheese and wine lovers, however the cheese was never received. I contacted customer service straight away and they said they would send it out again straight away - no problem, a little annoying but nothing I could do. A week later still nothing received. I called back and they said it they would send it out again. A month later and still nothing. I’m really disappointed as this has defeated the purpose of purchasing this particular basket. I’m really unhappy about this service and expect to be contacted about this but I’m not going to hold my breath.