I wanted to send a gourmet package to my son who lives in Sydney NSW 2010. The order form was difficult to use, many times trying to reject my information. I did contact a person there and she said it would be worked out. Well, we got charged for 2 of the Gourmet Hampers, because one got recalled from the Newcastle Area and the original order was delivered to the original Sydney address. One of the Gourmet Hampers should have been returned to stock at no extra charge to me not both delivered to Surry Hills in Sydney and I had a full second cost charged to my credit card - which should not have happened as I did not order 2 Hampers. We are aged pensioners and this sort of extra fee hits us hard. You have not dome the right thing by us, and as such, we will not buy from you in the future.