If I could give zero stars I would. They are not as speedy as claimed. I sent my mobile off to them nearly a week ago and so far still not been paid! My phone was just over a month old in pristine condition with not a mark on it, however they are claiming the screen is damaged and needs replacing plus damage to the casing and are now offering just under £50 less than the original offer, which coincidentally is not far off the price they are now offering on their website, so it seems they are trying to fob me off with lies so they can get away with paying the lower price. They don’t answer their phones, don’t reply via Messenger and emails take an eternity for them to reply to - and even then it’s when you’ve chased them repeatedly. They DON’T provide a speedy service They DON’T communicate back They DO lie to their customers AVOID this absolute joke of a company!!!!