When I first purchased my device I traded my old phone in for money off it. I had constant problems regarding money with the company and they ended up taking nearly twice the amount of money out of my bank account. This was money that I couldn’t afford to lose. They then took twice the amount of money that they owed me for the phone I sold them. It took nearly a month to get the whole process sorted out and every single time I tried ringing the company to communicate with them about my problem they didn’t pick up. Even mon-fri 9-6. The product I bought is in good condition and it works perfectly, however the customer service and admin for this company is shockingly bad and I will not be recommending it to anyone who wishes their purchase to be straight forward.