Appalling customer ‘care’ ...trying to get my A1 quality iPhone 6 Plus returned to me after they changed their £60 offer to buy from me to an insulting £4.75! Stating that it had dents scratches etc .....(I have photographs to prove it was in excellent pristine condition) and that the battery was faulty and the reason I was selling was only because of its age I could not update to iOS 14.1 Keep sending me ridiculous emails telling me that I need to post my phone to them ??? How can I when they already have it ? Will be contacting Trading Standards to report this scam Beware of this unscrupulous company !