They send the wrong item, older model assuming customer wouldn’t find out. Excellent condition described as “new”, turned out to be scratches all over. Wrong accessories, the item is likely to be locked too. The return process isn’t straight forward, need a printer and to provide the IMEI or serial number for creating a label online (since it’s locked, I can’t locate them hence not able to create a label, still waiting for their response). In my opinion, they’re almost like scammers, lying to customers. The reviews are mixed hence I went on to purchase. Now I’ve read reviews saying they pay for people to leave 5* reviews? That’s why. Avoid the hassle and time, don’t waste your money!