Very disappointing experience and it follows a common theme in the reviews left of this company. They quote you a great price when quoting to buy your phone from you, you then send it off and they knock they price down massively. In my case they initially quoted £462 and I have ended up with £359 after contesting the price with them. The phone was in very good condition but after their “robotic” review they gave me a quote much lower than the initial one. I would have requested to have it sent back to me so I could sell it elsewhere for more money, but read reviews from other people who had similar experiences and when they received their phones back it had damage on caused by Grade Mobile, I didn’t want to take this risk so cut my losses and accepted their offer.