Ordered a v1 XL from Grden and it was delivered only a few days later, the driver dropped the pallet by my side gate at the back of the house as there was good access which was really helpful. The BBQ looks great, though I haven't had the opportunity to use it yet! Definitely make sure you have someone to help you out on delivery day as they are very heavy. The set up video on the website was very helpful as well, showing the best way to grip and lift the BBQ for moving it. Spoke to customer service a couple of times about various things and they are always helpful. Overall great experience, can't wait to get grilling!