From the first returned phone call (which was on a weekend), I knew that this was a stellar company. Jorden was prompt in his response time, informative, friendly and patient with my multitude of questions. I ordered a large quantity of flooring for my remodel and he helped coordinate and was present the entire process from the day I paid (the best deal I got anywhere after weeks of research), to the day they delivered. I have already recommended this company to several of my friends and family and will definitely use them again in the future. Not only was the customer service top notch, but I am quite pleased with the product itself. Thanks, Jorden!