Firstly, Green Star Energy suddenly raised the amount I was paying per month by 25%, even though my account was in credit. I therefore decided to leave a few months later, when my contract ended. I am now waiting for them to refund a considerable amount of money. The day before my account switched over they took another direct debit. I have been told that I have to wait until a final bill can be generated, which could take up to six weeks.
6 years ago
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