I have had to put a star to write this review, I took over payment of this bill after losing my husband last year, it has been an absolute nightare to deal with you, at the beginning of the year I recieved numerous debt letters from you but not the bills that I'd asked for,I ended up going to citizens advice to get it sorted. Now again I receive a bill for £475.23 as you had not deducted my payment, after contacting you again you now say I owe £148.77 ,I ask for a bill to be sent out to me on several occasions and you send me a debt letter,I have never known such lack of communication within a company ! I GIVE IN, PLEASE DO NOT YSE THIS COMPANY!!