Absolutely awful company. Really poor communication and customer service. They didn't inform me of a change of tariff and I ended up with a large debt. Due the way I was treated, I wanted to change to another company. Then, the troubled started. When attempting to set up a DD to pay back money, they kept putting me on hold for no reason at all. They took money out of my bank account, without consent. When I eventually got through to set up payment plan, they agreed it but didn't confirm. Instead sent me one threatening letter after another. As it stands, I am still being bullied by this company, whilst still trying to set up a payment plan with them! Please, no one use them.