Theft from our account
Purchased a new car covered by the supplier for breakdown , so cancelled Greenflag - all in order until they decided to take £89. 60 from our account 6 months later , this was from my Credit card clearly they had kept the 3 code security number .Disgraceful theft from my account , it would be usual to ask if I wished to renew , but nothing .
Have now sent them 8 e.mails - filled in three forms on their site , wrote to their HO twice , all I received was 3 phone texts with a number on them meaning nothing to us . Tried to phone them but they are so so very very busy , I sat so long waiting for a reply I had to give up, - they have all my details but never bother to contact me , one message asked me to click in a link , up came Facebook , what I was suppose to with that I have no idea . In January they refunded me £66 , I am aware that the balance is not a lot , but this principle is for all to see , that they do what they want and refuse to make contact or deal with this issue in a business like manner .
Will never use them again .
3 years ago
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