Broke down when my drive belt snapped,having just arrived at Caravan Club CL.,WHICH OF COURSE MEAENT i HAD'T POWER STEERING OR ALTERNATER CHARGING.Phoned GF,and the operater was only interested in recovery,aasking which garage did I want the car recovering to.Not being local to the area of Gt.Yarmouth,I had no idea.Iphoned again,and spoke to a very helpful lady,who googled ad gave me some phone numbers to ring in the morning to arrange for the car to be recoveed to them.Rang GF again,told them where I was,just outsid e of Gt Yarmouth.They agreed to send a recovery truck to pick up the car.texrted me to say the vehicle would be with me at 10.24am. Iwaited by the roadside until 12.00 midday.NO TRUCK. RANG GF AGAIN AND WAS TOLD THE DRIVER COULDN'T FIND ME.I was then told that as they had sent a vehicle,that a further vehicle would cost me £150.After several more phone calls and failed promises to call me back,I was told that GF had sent the first recovery truck to ABERGELE in WALES.(Remember I was just outside of Gt Yarmouth in Norfolk) LITTLE WONDER THE DRIVER OF THE FIRST VEHICLE COULDN'T FIND ME. Another free recovery vehicle was booked,which duly arrived on time. I rang and complained about experience,and was finally offerred £30 IN COMPENSATION.IT IS STILL NOT IN MY BANK ACCOUNT. Disgruntled with your service,seeing as I paid for PREMIUM SERVICE. David Grindrod