I've been waiting since 12.45 for a green flag vehicle to pickup my car and take it to a garage to get repaired. Its now 15.00 hours and I've just been updated that they may be able to pick it up at 16.45. This isn't the service I signed up for it's a joke. I will cancel my policy as soon as I'm able. After all there's no point in having a break down service that doesn't support you when you brake down. It's seems to be a futile waste of money. Greenflag state they have had to divert to other more important jobs that's understandable but unfortunate. If you offer a breakdown service the least you can do is honour it. Update; It's now 6pm and green flag have still not picked up my car, instead they keep giving me excuses. I've missed my slot at my repair garage a slot that could have been given to someone else and tomorrow is Saturday. I informed Green flag of my slot with the garage and asked them to inform so I could phone the garage and let them know if my car wasn't going to be picked up so mechanic's wouldn't be waiting around. No one from greenflag even phoned me back. You've been warned ⚠️ find another rescue company. But don't go with Greenflag