Do not use this company! Avoid. 1. I took this policy out for the second year running for peace of mind. Part of my car dropped off after driving on a rough road through no fault of my own. My car was undriveable but GF refused to come out. They said I had caused the damage myself and pot holes are not covered. Neither the person who came to help or the garage I subsequently took my car to could believe GF’s attitude. 2. 1 month in to the policy I changed my car ( which came with breakdown cover) so I rang to cancel this policy and hoped to have most of the money refunded. I was rather shocked by the attitude of the call handler. Everything possible was asked to avoid giving me a refund. First he asked me haven’t I replaced my car. He then asked wouldn’t I need cover on my new car. I explained that no it had cover on it already. He then asked me didn’t I have another vehicle in the household which needed cover! Again I explained no. 3. The refund was an insult. After paying £68.04 on 13.7 on the 15.8 I was told that I was only entitled to £39.15. I am disgusted at this after only being a month into the policy. This company seems to want to hold onto your money at all costs but not actually come out to you when you are in need. As a female driver who frequently travels alone this policy has not given me the peace of mind I had hoped for. Possibly cheaper than some firms but not worth it.