Having to jump through hoops to cancel auto renew is ridiculous in this day and age. You can do most things on their app but not cancel renewal. I sat for an age on the phone trying to cancel my husbands renewal. When I eventually got through, I was told that he had to call to cancel. Called again when he was home and wasn’t asked for him to speak! Never again Greenflag! Making it difficult for your customers is not the way to go.
8 months ago
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