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Anonymous
Had breakdown on motorway today. Agent was impolite over the phone, kept asking me to repeat the same information I provided. I ended up crying and feeling miserable, begging for help. I had to walk and read the number of the junction. I never had this sort of experience in my whole life.. It was a very bad adventure, a very horrible one. Agent did not care about my safety and the noise level of the vehicles on the motorway. Very ineffective, dealt with my case after 1 and 1/2 hour. How lucky I was to come home safe!
1 month ago
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