In these difficult times many businesses are struggling with fulfilling orders. I ordered a cycle helmet and two weeks after it should have been delivered I rang to enquire it's whereabouts. Phil answered and couldn't have been more helpful.unfortunately something had gone wrong and what I ordered was now out of stock. Phil arranged an acceptable replacement and I received it next day. Things do go wrong ,especially in the current climate but I judge a business on how it corrects the situation and in this case, the customer service was excellent.
5 years ago
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