Green motion have provided a very poor service, they clearly show you all the damage to the car they already want you to see. When taking the car bad they always conveniently find a "new" scratch or dent to bill you for, this has happened to not only me but also other I know who have rented from there. I was charged £263 for a small scratch and then had a further email to them to charge me £84 for an admin fee as I had received a parking notice during my hire, when explaining to them the parking fine was in error they still tried to charge me £84 for their "admin" fee (all of sending over two emails). And refused to help me further although I had logged a formal compliant. I gave the car back early without refund, with more petrol than given to me and they still treat their clients in such a bad way. I would not recommend using this company, their rates may seem low compared to others but they make up for that in additional charges.
4 years ago
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