I have not got a car.
The car rental provider could not supply me a car according to my request. The car rental representative was not available at the airport the same as the car itself. When I called the car rental nobody was aware of my booking. The car rental representative confirmed both bookings were cancelled. However the charge for the reservation G34384626 still remains in my bank account.
I’m so disappointed with such a service. I was left on the street alone with two luggage without the car Sunday night. I could not reach my hotel. Please also consider the fact that I’m pregnant and it was a very stressful situation for me.
The car rental representative was very rude. She literally yelled at me! I’m still shocked how that company treated me. I would like people to know and prevent them from being treated like this.
Very disappointed customer.
4 years ago
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