SCAMMERS, STAY AWAY!!!!!!
I have rented out cars so many times but this was the worst experience ever.
- just after reservation they sent an email saying that the shuttle from the station is not working due covid restrictions so need to pay an uber to get there
- once got to the office, on the back of the hotel (which is used for covid quarantine travellers so you need to be careful ) they started to try to up sell the cars, services, insurances and so on
- I rented the unlimited millage but they stated that there was no evidence on the reservation and asking me about the voucher which I never received. After 15 minutes discussing for that they agreed on unlimited millage (but I didn't know I was going to pay anyway)
- After less than 24 hours the car had an indicator light about the tyre pressure, the pressure reduction was imperceptible and I kept driving for four days without any problem. When I returned the car they said there was a puncture and they held 260 pounds from my credit card. I asked for evidence of repairs so they sent me invoice for 140 for the tyre and 120 for the car unavailability for 2 days.
- On the top of that I forgot my driver license during the process and when I asked to have it back (by email since it is IMPOSSIBLE to talk to anyone by phone) they said that they didn't find it.
-https://www.theguardian.com/money/2018/jun/09/green-motion-car-hire-bills
SHAME ON YOU!!!!!!!!
4 years ago
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