Worst possible experience, I did not get the car because their system would not recognize any of my cards that I have been always using while renting cars in different countries. No solution was offered even though the booking was paid and there was enough money on cards to block the deposit When I asked about a refund they said I should contact the agency I booked at!!! The booking was made on their website! In addition very unfriendly and unprofessional staff, coming late to the meeting without a word of apology. Finally, I crossed to the airport and with the same card got a car at AVIS Don't go to these guys!