Totally dishonest staff and unreliable vehicles. The only reason this company got a 1 star review is because 0 was not an option! First item was the inability to decline the insurance and allow for my credit card company to cover the insurance when I rented the vehicle in Miami. The disappointment heightened as I drove off the lot and headed for my first stop near Fort Lauderdale as the rental had a severe shimmy at any speed above 40 miles per hour The disappointment peaked 2 days later when I stopped for gas around midnight and the vehicle would not restart. Mutiple calls to the number listed on my contract plus some additional numbers I was able to find on the internet gave msgs that either someone was on the phone and would return the call or to “ Feel free to respond over text” NOT WHAT YOU WANT TO HEAR WHEN SEEKING ASSISTANCE IN AN UNFAMILIAR AREA! I never received a call back or text that ENTIRE night. It was not until I called GREENMOTION the next morning that the movement started to send some assistance. THEY DID NOT EVEN RETURN THE CALL! I had already contacted my personal off-road coverage provide who sent me some assistance. When the issues were mentioned at vehicle return multiple attempts where made to provide me with false information as where to file my complaints. This was boldly apparent when I immediately attempted to call the numbers provided on speaker phone and was told that the complaint needed to be filed at the rental location with the manager on duty. WHO WOULD LIKE TO GUESS THE RESPONSE WHEN I ASKED FOR THE MANAGER ON DUTY? EXACTLY! It's been over 2 months now I have sent numerous emails about my complaints to GREEN MOTION with no replies. AVOID THIS UNSCRUPULOUS COMPANY!