My experience was at Glasgow airport.Good airport shuttle. Too much upselling. We had booked 2 cars for 5 people as we wanted. They tried to upsell a bigger car. Once is enough not 3 times I had to refuse. Same with extra insurance. I had purchased this with another company and the sales person kept saying oh well I'm not sure if this is good. Clearly a ploy to frighten people into paying them more. Also there fuel policy is shocking. It should be full going out and back. Not your car has 3 bars so comes back with the same. How is anyone meant to know how much 3 bars is. I would also advice taking the video of exterior and interior of the car as mine had way more damage than they had recorded.