Avoid at all cost!
We have just returned from a trip to Lefkada and had the most terrible experience with Green Motion at Preveza Airport. My husband had unfortunately booked our pick up time in UK time, so when we arrived 2h later than the booking to collect our vehicle (and despite having paid in advance for it) we were told it was no longer available. Apparently in the 2h “delay” they had already reallocated the car to another booking (highly unlikely!). The only car they wanted to offer us was in the next group up, obviously requiring us to pay MORE money. Surely if I pay for a rental car in advance, but choose not to pick it up on time then that is my loss? I can’t understand a company having such Ts&Cs unless it is out to scam it’s customers. Even though it was late and we had our young son with us the lady at the desk was very rude and aggressive, threatening to call the police! Rather than reward such a terrible company with more of our business we walked next door to another rental company who were very happy to provide us with a good car at a reasonable cost. They also mentioned they get a lot of Green Motion’s unhappy customers. I’d highly recommend avoiding them at all cost. We hope to reclaim charges back from our credit card company.
3 years ago
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