Omar Steto
Stay away from GreenMotion: brake problems put my family in danger I recently rented a car from GreenMotion and had a very concerning experience with the car they provided me. The car I had booked was a Toyota Yaris, but upon arrival, I was given a Fiat Panda. This was already frustrating, but what really alarmed me was the fact that the replacement car they gave me had brake problems. As I was driving on the highway with my family, I noticed that the brakes were not working properly. This put us in a very dangerous situation and had me questioning the safety of the car rental company. It was clear that the brakes had not been properly checked and maintained. Their lack of urgency and concern for our safety was appalling. They took their time in getting us a replacement car, leaving us stranded and stressed on the side of the road. This experience was very upsetting, and I would not recommend anyone to rent from GreenMotion. In my opinion, it is unacceptable for a car rental company to provide a vehicle with brake problems to their customers. Safety should be the top priority, and it was clear that GreenMotion did not take this matter seriously. I strongly advise anyone looking for a reliable and safe car rental company to consider other options. FYI, I tried multiple times to reach out to Customer Service by phone and e-mail. They simply don't respond.
11 months ago
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Green Motion has a 2.3 average rating from 831 reviews

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