Anonymous
Where do I start with this bunch of scamming rogues? Firstly, DO NOT rent a car from these callous thieves! Secondly, check out the Facebook group “Class Action Against Green Motion.” Read about the sort of scams they pull on unsuspecting customers up and down the country. They tell you to check the car over on collection and photograph any damage you can find. They follow you around the car and see if you spot everything. Anything you don’t spot, you WILL be billed for at the end of the rental. I wasn’t happy to begin with when they didn’t have the car that I had originally booked, a large saloon. They made out that I was getting an upgrade and gave me a small “SUV.” It was tiny, luckily the family members I collected from the airport only had small cases and we’d had to go in two cars anyway as there were six of them. When returning the car, the guy checking it skipped over all the damage I’d photographed and went straight to a small ding on the edge of one of the doors. It could hardly be seen with that naked eye but the way he made a big deal out of it you’d think the door had been ripped off. He soon produced a card with stripes printed on it to highlight the damage in the reflection on the paintwork. Even then, it was hardly noticeable. I am 100% sure that the damage did not occur while I was responsible for the car. It couldn’t have even been a third party that caused the damage as the car was never parked in a situation that it could have sustained the alleged damage while in my possession. I contested their findings and things soon got nasty, all the staff reared up on me and I felt quite intimidated. I signed the return form but stated on the form that I did not agree with the damage that they were highlighting. Within a half hour they had charged nearly £900 onto my credit card. I had taken out a third party insurance policy for the excess after I had booked the vehicle and read up on some reviews about them. It was too late to boo another car at that point though, hence the third party insurance. I refuse to claim on the insurance as I know that I was not responsible for the damage and I suspect that they regularly pull this scam with customers. How many times will they charge for that small dent? If I had been responsible, I would have held my hands up and claimed on the third party excess insurance that I had taken out. I have raised a dispute with my credit card company and will go all the way to court if necessary as it is the principle of getting scammed rather than the financial burden that annoys me.
9 months ago
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