Do not use this car rental agency. They gave us a smaller car than we had reserved which created problems on our journey. They charged me twice for a deposit. I made a £50 deposit when picking up the car. When I returned it with less than a full tank I told them to take the fuel balance out of the deposit. The gas charge was £41. They charged me another £50 and insisted that balance of £9 was a "service charge". I pushed hard to correct this situation, but gave up due to pressure to make the plane departure. Believe this and other negative reviews! Save yourself heartache and money!!!