Scam company! Have rented prestige/ high end motors for 10-15 years and made a mistake using green motion based on price! The worker who apparently checked me out didn’t show me the car like every other company but made me sign boxes saying he checked it already and can look after if there’s a problem. I noticed several dinks on the body work so took photos and showed him which he said didn’t matter. On returning the car a week later, the same assistant walked immediately to the offside rear wheel and said I have kerbed the wheel. I’ve hired prestige cars and always been charged if damages are done so am well aware of looking after cars. I tried explaining this is an old scratch well over a week and when I showed other damage was told don’t worry. He knew there was a mark on the wheel and unless I had taken a picture the same time I took the car, I was liable. Clearly he gets commission on damage claimed back as he got angry when I asked this. Have tried explaining this to green motion customer service who have the same attitude that it must be me because I signed damage was not there and have not seen it. If I had damaged the wheel I would of been more than happy to pay for it and the price, but know this is an old mark and just fobbed of as they have legal grounds based on me signing stuff pushed in front of me and not explained. Will speak to my solicitor to see my next steps. Make sure you examine the car every inch as they will find a hidden mark you didn’t see the second you bring it back! Got charged £230 extra and still awaiting my deposit. I’ve been punished for not checking their damaged car over enough and having pictures of every mark.
7 months ago
Green Motion has a
2.3
average rating
from
886
reviews
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