I booked flight, hotel and car through Expedia. Flight and Hotel were as expected however the car rental was a nightmare. Long line and nearly every customer was leaving mad and without a car. We had proof of our FULL COVERAGE insurance but they wanted us to buy insurance through them at an extra $40. per day. We refused and left without a car BUT were still charged for the car rental. I have disputed this with Expedia who responded that they reached out to Green Motion who refused to refund and said they are sticking with the original cancellation policy. I did NOT want to cancel, I wanted to rent the car. I just refused to pay the extra insurance because I have very good full coverage with a million dollar umbrella policy on top of that. They refused to give me a car. Why should I pay? I deserve a refund. Thinking I should file in small claims court.