Returned car to Stansted airport, where I was greeted by Tomas. He proceeded to check my car, and managed to find damage on a wheel trim which was 1cm long, he even came and showed me that it had “just been done” as he showed me silver flakes on his finger. He was extremely arrogant in his manner, took over 20 mins to measure the damage, £140 was the fee for this damage. He was probably the worst customer service agent I have ever encountered in all of my years of using car hire agencies. Avoid Green Motion, I wish I had taken everyone’s advice.
1 year ago
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