*WARNING* PLEASE, PLEASE, PLEASE, DO NOT USE THIS COMPANY!!!! IT IS A SCAM!!!!! I rented a (apparently, brand new) Volvo that broke down 30mins down the road. When I called the number provided, I was given the 'run-around', and told to call a breakdown company. I did, and 4 hours later they sent a lorry. When it arrived, they took the car away leaving me on the side of the road, as they said they were unable to assist me further. The office basically left me out to dry, and I ended up with a 200 quid Uber ride to get me where I needed to be. I managed to block the transaction on my credit card, and got a full refund, and as annoying as the whole thing was, as far as I was concerned the matter was closed. Imagine my surprise when I got an email say that "After a full investigation" the car broke down due to "water in the engine", and that somehow I was liable. They then immediately attempted to bill my card nearly TWENTY THOUSAND POUNDS!!! (They were, not surprisingly, unsuccessful). I have since changed my credit card, and blocked any further emails from Green Motion. This is a particularly dirty company, using very greasy business practices. SO, PLEASE AVOID THEM LIKE THE PLAGUE!!!!...... YOU HAVE BEEN WARNED.....