DO NOT CONTRACT WITH THESE SCAMMERS. First of all they charged us more than the excess for a collision. After investigating and sending dozens of emails one person sent us the invoice for the repair of the vehicle and it turned out that we had been overcharged by 400 pounds. After fighting with all the staff we managed to get a refund of this money. Now the company AXA with whom we contracted the insurance is asking for a report detailing why we were charged 2 times and then refunded a part of it so they can refund us the money charged. BUT GREEN MOTION DOES NOT RESPOND AND WHEN THEY DO RESPOND THEY SEND US INVOICES THAT ARE NO GOOD. We have reiterated that we need the report and it is impossible for this to happen. YOU ARE INCOMPETENT, THIS TREATMENT IS UNACCEPTABLE.