Service and speed vere good. However, the car delivered was not the class booked. I rented Nissan Pulsar or similar and got Nissan Micra, which is a smaller car. As it was the only one available, I accepted it to get on my way. The car was not clean outside. It looked like it had been parked under some trees that drop resin. Tire pressure warning light was on. I called about it and was told to ignore it. This should have been told at delivery or better still put right before. Caution was charged outright on the credit card. Normal practice is to block the amount, not charge it.