We hired a car to go to a funeral. They were so unfriendly and suspicious that we knew we had to deliver the car back in top notch condition and that they would try to scam us out of money. Before we returned the car, we cleaned it (in daylight) and inspected the whole thing. Not a scratch. Upon returning the car, we had to wait for a while. We took pictures of the entire car - no scratch. When the GreenMotion guy came and inspected our car, HE FOUND A SCRATCH. We showed our before pictures - that obviously showed NO SCRATCH on that spot (yes, he made the scratch on the spot) and made us pay £300. We contacted GreenMotion and BVRLA to help recover the charges, but they said as we already paid the fine (which they pressured us into doing) they couldn't help us. I have no doubt that they deliberately created a scratch there and then. I even have pictures to prove it. But still got conned out of £300. They should be arrested.