"for 2 senior citizens, a very distressing start to our holiday, the oldest con in the book " I paid in advance to rent a volkswagen from midday sunday 5/5/19 to midday sunday 12/5/19, the flight was on time ay 14.30, when we finally got to green motion [ looked like a breakers yard]after dragging our suitcases through gravel on a very dangerous road, we were told the car wasn't available and we would have to pay an extra 45 euros for a larger car, apparently I did not read the terms and conditions. after agreeing an extra 30 euros, after a heated phone conversation with "maria", we were given an absolutely filthy nissan, I washed it myself later.the success of any business depends on repeat trade and customer satisfaction , I will stick with "alamo"/enterprise car hire in future and never go anywhere near "green motion" or easyrent cars Danny Clark Review on EasyRentCars.com 4.0 I was under the impression the office was inside the airport, and i dont understand why the car i had rented wasn't available